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01览:314 英康经营理念的改变 作者:伯连纳
主题:英康经营理念的改变
作者:伯连纳 2:27pm 04/06/2008

回应: 吃相难看 作者: 李莫愁 10:15am 04/06/2008

陈钦亮不只担心在他管理下售出的30多万份保单的利益,他更关切新总裁上任后意图把英康转变为“向市场看齐”的保险业者。如果不高调提出抗议,就像星洲所有的“改革”一样,经营理念的转变将消于无形,英康可能不再信守当初为工友谋福祉的经营理念,最终变成一家拼业绩的商家。

“合作社”的性质让英康获得政府的税务优待,从而为保户提供更好的回报。新总裁上任,一味拼业绩的结果势必使英康变质,这估计是他不得不采取行动的原因。

引段他的话:

I am concerned about the change in the bonus structure affecting 310,000 policies sold earlier by NTUC Income. I am also conerned about the move by NTUC Income to be more "like the industry". They destroy the values that NTUC Income stood for, as a cooperative society, during the time that I headed it.

再看看新总裁上任后离开英康的前保险经纪在陈钦亮博客上的发帖:

Ironically, I decided to resign from an organisation and a work that I was very dedicated to. For 8 months I tired my best to work under the new management. I finally decided to leave as I knew that I could not fit into the new management style. I was not in sync.

Many of the things I had to do, I did not agree. Things that were right before became dicey or wrong under the new management. I could not go on if I did not believe in what I was doing.

For example, I believe that Income, like Fairprice for groceries, have to set the benchmark for the basic insurance products for the mass market such as term life cover, medical insurance and motor insurance. Income's products cannot be more expensive than those offered by the commercial insurers.

Hence, recent statement from Income's management that they need not be cheaper than the commercial insurance companies for motor insurance gave me the shudder.

英康管理层近日声明:英康车险不须比其它私人保险公司廉宜。下来是什么?



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伯连纳 04/06/2008


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